Bring your experience to curious people.

Joynery helps you reach people who want to regularly discover new things to do in Vienna, not just book one-off activities when they happen to search for them.

Our members have already committed to spending time and money on local experiences. That makes them more likely to try something new, book repeatedly, and discover partners and experiences they may not have found through normal search, social media, or direct advertising.

The aim is not to replace your direct bookings. The aim is to help you fill places that may otherwise remain empty, introduce your offer to new audiences, and make it easier for curious participants to discover you as part of a wider local experience ecosystem.

There is no upfront fee to join or list. You stay in control of which experiences you offer, when their sessions happen, how many places are available for each session, and whether the Platform works for your business.

An experience is any bookable activity listed on Joynery, including workshops, classes, guided sessions, cultural activities, food and drink experiences, movement sessions, social activities, and similar local offers. A session is a specific scheduled occurrence of an experience. A booking is a participant’s confirmed reservation for a session.

You do not pay anything upfront. It is free to join and free to list on Joynery.

You receive a VAT-inclusive founding payout equal to 80% of your experience’s confirmed market price. This is fixed euro consideration for the Partner’s direct supply to the participant, paid by SUPPL in the name of and on behalf of the participant and independently of credits. SUPPL may change the founding rate in future with reasonable notice.

For euro bookings, you receive the customer price minus SUPPL’s 20% commission, before any separately agreed payout fees. You remain responsible for any VAT on your session. For example, a €60 booking results in a €48 payout before payout fees; that €48 is not an amount guaranteed after your own VAT.

Payouts are calculated monthly and paid through Stripe once the eligible balance reaches €10. Smaller balances carry forward.

If we agree to a manual bank payout, it is normally made within 14 business days after settlement and required checks are complete. SUPPL charges €2 plus VAT where applicable for each manual bank payout, deducted from that payout.

As little as possible.

While we have capacity to do so, we are happy to help create and manage listings on your behalf. You provide the key information: what the experience is, when its sessions take place, how many places are available for each session, where they happen, the market price, and anything participants need to know in advance.

We handle the listing and booking flow through the platform. You stay in control of your availability, capacity, and market price.

Yes. You stay in control of your capacity, availability, and which experiences you list on Joynery.

If you need to make a material change to a session with confirmed bookings, submit the change through the Platform. Participants may accept or reject it, and silence is not acceptance. Where possible, they receive at least 24 hours to respond. New bookings are paused while the change is open.

If a participant does not attend, or cancels after the free-cancellation deadline that applied to their booking (24 hours before the session, or 48 hours where you chose that for the experience), your agreed payout for that booking still applies.

If you have any questions, comments, concerns, or feedback, feel free to email us at hello@joynery.at.